Responsible Gambling — Stay Safe, Stay in Control
tk 10 believes that betting and casino games are a form of entertainment — not a way to earn a living. On this page you can learn how to set your own limits, recognise early warning signs, and find support when needed.
See gambling as entertainment
Online betting and slot games are a source of relaxation and enjoyment for many people. However, every game carries the risk of losing and there is no guarantee of winning. At tk 10, we want you to play with that reality in mind — within a set budget, voluntarily and with full awareness.
Under our Terms and Conditions, the minimum age to open an account and place bets at tk 10 is 21. No account is activated without age verification. If you know someone who is a minor attempting to gamble, please let us know via our 24/7 live chat or email.
If betting becomes a source of stress rather than enjoyment, it is no longer entertainment. Use the self-control tools listed below and, if needed, seek help from family or a professional counsellor. tk 10 is always here for you — not just for gaming, but for responsible decisions too.
Self-limit tools
tk 10 provides several tools to help you stay in control of your gambling. To use any of these tools, contact the support team via live chat or email.
Deposit limit
Set a maximum amount for daily, weekly, or monthly deposits. Once a limit is set, it takes effect immediately.
Session time limit
Set a time limit for each gaming session. When the set time is up, the system will automatically alert you.
Bet limit
Restrict the total amount you can wager over a given period, so that losses do not exceed a pre-set budget.
Cooling-off period
If you want to take a break for a few days, activate a cooling-off period of 24 hours to 30 days. You will not be able to access your account during the break.
Self-exclusion
If you choose long-term self-exclusion, your account will be permanently closed for a set period. This is a serious step — contact support.
Reality check
A pop-up message will appear at regular intervals showing your session time and spending — so you can stay aware.
Recognise warning signs
If you notice any of the following signs in yourself, take a break and talk to someone you trust. Ask yourself these questions honestly.
- You are placing more bets to recover money you have lost, and this keeps repeating.
- You are spending more than your set betting budget and cannot control it.
- You are hiding your betting from family or friends, or lying about it.
- You are skipping work, studies, or family responsibilities to gamble.
- You feel restless or low when you are not gambling, and it eases when you do.
- You are taking on debt or dipping into savings to cover gambling costs.
- You have tried to stop gambling but have failed repeatedly.
Check yourself
Ask yourself the questions below to understand whether you have a gambling problem. If you answer 'yes' to most of them, consider seeking professional help.
In the past month, have you spent more time or money on betting than you planned?
Has anyone — family, friends, or a colleague — expressed concern about your betting?
During a financial difficulty, have you thought of betting as a way out?
Are you using betting to cope with stress, loneliness, or sadness?
When you think about stopping betting, do you feel uncomfortable or anxious?
Where to find help
Asking for help is a sign of strength, not weakness. You can get support from any of the sources below.
tk 10 support team
Our 24/7 live chat and email support is available in Bengali and English. Contact us to set account limits or for self-exclusion. Email: [email protected]
Family and close ones
Talk openly with a family member or a trusted friend. They can help you make decisions and, if needed, point you towards professional support.
Professional counsellors
Contact a mental health specialist or addiction counsellor. Mental health services are available at government hospitals and private clinics across Bangladesh.
tk 10's commitment
tk 10 is purely an entertainment platform — games are played for enjoyment, not as a reliable way to earn money. We do not allow minors to open accounts and age is verified in suspicious cases. At any user's request, we apply account restrictions or self-exclusion — quickly and without question. Under our Privacy Policy, your personal information and financial transactions are kept fully secure. Gamble responsibly and contact us whenever you need.
Protecting minors
The minimum age to register at tk 10 and use any betting or casino service is 21. This is a strict rule with no exceptions.
If there are children or teenagers in your home, some basic precautions are important:
- Use a password on your computer or phone and make it a habit to log out.
- Do not leave a device with the tk 10 app or website open where others can reach it.
- Do not share your login details with anyone — including close acquaintances.
- Have open conversations with your children or teenagers about the harms of gambling.
If you suspect a minor is using an account, notify our support team immediately. You can find more details on account security on our FAQ page.